NOT CLIENT WORK

Kestrel Assist - transparent AI states

Controlled production fixture used to demonstrate the service and its evidence model. No commercial performance claim is implied.

AFTER / disclosed + human escalation

Support assistant

AI ASSISTANT

This chat uses AI to draft answers. It can be wrong. A human support agent is available at any time.

Hi - I am Kestrel Assist, an AI support assistant. How can I help with your order?

AI-generated answer

Your return appears eligible based on the policy text shown below. Please verify the order date before submitting.

AI-generated summary

Suggested action

Refund may be appropriate after a human verifies the order date and policy exception.

Human escalation is available from both the entry and answer states.